Customer/Service Person

• Ongoing training and development (licences and endorsements)
• 4% Employer Kiwisaver contribution (up to 6% based on length of service)
• Wide range of employee benefits including free staff hire in our DIY fleet

As a Customer/Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do!) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

You will also be someone who enjoys working with tools and machinery, provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.

Any questions, you're more than welcome to contact the Branch Manager, Sa Hashemi on 0272564127

What you'll learn:

• Answer phone queries and raise customer reservations and contracts
• Offer advice on which tools and machinery are required for different jobs
• Learn what tools and machinery are required for different jobs
• Maintain and keep the yard clean and organised
• Follow Health and Safety practices to ensure you work safely for both yourself and for our customers

What you need:

• A Full Class 1 Driver's Licence (other Classes and Endorsements an advantage)
• Previous experience in a customer-facing role would be highly desirable
• Basic to intermediate computer skills
• Happy to work on a rostered basis including weekends as required (our branch is open 7 days)
• A positive can-do attitude

Who we are:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.

Visit www.hirepool.co.nz to read more about what we do and https://hirepoolcareers.co.nz/Vacancies for more about our vacancies and employment benefits