The role

See more about the role below, including the responsibilities and skills we are looking for.


Customer/Service Person

Christchurch City, New Zealand

Reference: 6927647

  1. Ongoing training & development opportunities (i.e. endorsements on forklifts, diggers, rollers & scissors lifts)
  2. Free staff hire in our DIY fleet
  3. 4% Employer Kiwisaver contribution (up to 6% based on length of service)

We have an opportunity for a Customer/Service Person to join our team in Christchurch. We are looking for someone who enjoys working with tools and machinery, will provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.

As a Customer/Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do!) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

Any questions, you're more than welcome to contact the Hub Manager, Ryan McAra on 0272201249.

What you'll do:

  1. Answer phone queries and raise customer contracts
  2. Service a wide variety of hire equipment
  3. Learn what tools and machinery are required for different jobs
  4. Maintain and keep the yard clean and organised
  5. Follow Health and Safety practices to ensure you work safely for both yourself and for our customers

What you need:

  1. A Full Class 1 Driver Licence (other Classes and Endorsements an advantage)
  2. Experience working with tools and machinery, along with a good mechanical aptitude, would be a strong advantage
  3. Basic to intermediate computer skills
  4. Happy to work on a rostered basis including weekends (our branch is open 6 days)
  5. A positive can-do attitude

Who we are:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, and company-funded life insurance.

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Join Hirepool direct from school or study

In 2019 Hirepool was asked by Auckland Tourism, Events & Economic Development (ATEED) to take part in a video case study about the Auckland CBD Jobs & Skills Hub (https://cbdhub.co.nz/).  The Hub connects people (including school leavers) with employers and jobs and career pathways that match their skills and interests.  Watch the video below and hear from two of our team who joined Hirepool direct from school/study.