• Ongoing training and development
• A great team-working environment
• Free staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)
• Full time

Our Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV, and sporting events to independent contractors, and casual weekend hirers.

As a Customer Service/Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice and put quotes and contracts together, as well as ensure our vehicles are well groomed, maintained, and ready for hire. Show great attention to detail and have excellent time management skills. At this branch, you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations.

Any questions, you're more than welcome to contact the Branch Manager, Ravin Prasad on 027 205 7912.

What you'll do:

• Answer phones - provide sales advice and quotes
• Create contracts and complete transactions
• Coordinate and deliver/pick-up vehicles
• Office administration and customer account maintenance
• Keep the branch's vehicle and rental fleet groomed to the highest standards
• Ensure all the necessary compliance checks are carried out
• Help identify and escalate any repair and maintenance issues
• Manage maintenance and damages effectively as required

What you need:

• Full Class 1 Driver Licence (a Class 2 is a great advantage)
• Mechanical interest and aptitude would be great
• Solid written and verbal communication skills with the ability to communicate effectively at all levels
• Intermediate computer skills with a high level of accuracy and attention to detail
• Able to work with a diverse array of people and build successful working relationships
• Willingness to work on a rostered basis - our branch is open Monday-Saturday.

What we offer:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.

• Visit www.hirepool.co.nz to read more about what we do and www.hirepoolcareers.co.nz for more about our vacancies and employment benefits