The role

See more about the role below, including the responsibilities and skills we are looking for.



Branch Supervisor - Vehicle Rentals

Dunedin, New Zealand

Reference: 6778358

  • A great frontline management opportunity where you can make a real difference
  • 4% Employer Kiwisaver contribution (up to 6% based on length of service)
  • Wide range of employee benefits including free staff hire in our DIY fleet

Our dedicated Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options (both local short-term customers and larger long-term contracts).

As Branch Supervisor you'll be overseeing the effective operation of your branch and be a key driver in successful revenue generation, customer retention, business growth and exceptional service delivery. Well-developed product knowledge within the vehicle rental or a related industry will be of great benefit but if you've worked in any of the industries we serve, we'd be keen to hear what specialist knowledge you could bring to this role.

What you'll do:

  • Create contracts and complete transactions to ensure our customers feel appreciated by providing a great service experience
  • Successfully oversee reservations to ensure all vehicles are ready on time, deliveries and pickups meet the customer's expectations and there is adequate control of the fleet
  • Working effectively with other branches and demonstrating a willingness to help out wherever required (e.g. assisting with grooming vehicles)
  • Ensuring a strong culture of health and safety compliance by managing maintenance and damage effectively, ensuring the branch's vehicle fleet groomed to the highest standards and all the necessary compliance checks are carried out

What you need:

  • Full Class 1 Driver Licence (both manual and automatic) & Class 2 desirable
  • An intermediate level of computer skills with a high level of accuracy and attention to detail
  • An ability to effectively communicate and engage with a diverse customer base

Hirepool operates a 7-day business, so some weekend work will be required

What we offer:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.



Join Hirepool direct from school or study

In 2019 Hirepool was asked by Auckland Tourism, Events & Economic Development (ATEED) to take part in a video case study about the Auckland CBD Jobs & Skills Hub (https://cbdhub.co.nz/).  The Hub connects people (including school leavers) with employers and jobs and career pathways that match their skills and interests.  Watch the video below and hear from two of our team who joined Hirepool direct from school/study.