Customer/Service Person

East Tamaki, New Zealand

Reference: 5669846

  • Great on the job training (gain endorsements for using forklifts, diggers, rollers & scissorlifts)
  • A great team-working environment
  • You'll be working for one of the most recognisable names in the Hire industry

Our team in East Tamaki are looking for a new team member; an individual who enjoys working with tools and machinery will provide great service to our customers and has a keen interest in developing their existing skills and experience into a career.

As a Customer/Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do!) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on-the-job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

What you'll learn:

  • How to answer phone queries and raise customer contracts
  • How to offer advice on which tools and machinery are required for different jobs
  • How to service a wide variety of hire plant
  • How to work safely for you and for our customers

What you need:

  • Ideally a full driver's licence (other Classes and Endorsements an advantage)
  • Basic to intermediate computer skills
  • Happy to work on a rostered basis (some of our banches open 7 days)
  • A positive can-do attitude

Hirepool was established in 1955 and over that time we've grown to become the national leader in the hire industry. Our equipment ranges from lawnmowers to 30-tonne excavators, portable toilets to 40metre marquees, cars to 10-tonne trucks. It means we provide our services to a really diverse customer base; everyone from big names in infrastructure and construction to independent contractors and first-time DIY-ers all the way from Whangarei to Invercargill.

Providing essential services through a number of branches across NZ means Hirepool continues to recruit at this time. Please be assured that appropriate adjustments to our recruitment processes have been made to account for all Covid Alert Levels. We understand ongoing restrictions may impact exact start dates and can be flexible to account for individual situations.



Join Hirepool direct from school or study

In 2019 Hirepool was asked by Auckland Tourism, Events & Economic Development (ATEED) to take part in a video case study about the Auckland CBD Jobs & Skills Hub (https://cbdhub.co.nz/).  The Hub connects people (including school leavers) with employers and jobs and career pathways that match their skills and interests.  Watch the video below and hear from two of our team who joined Hirepool direct from school/study.